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Life Insurance

General enquiries

If you’re not sure who to speak to or you would like to discuss a policy, please call us on the number below and we’ll help direct you to the right person.

UK callers International callers Opening Hours
0800 032 0947* +44 131 549 9771* Mon to Fri 8am–6pm,
Sat 9am–12.30pm

Your policy number will allow your call to be connected to somebody who can help you. Please have this to hand and enter it when asked.

Online enquiry form

*We may record and monitor calls to help us improve our service.


Life insurance claims

Our dedicated claims team will ensure your claim is dealt with as smoothly as possible. Take a look at our claims page to find out the number to call for the plan you have.

Make a claim


You can also write to us at:

Scottish Widows
15 Dalkeith Road
Edinburgh
EH16 5BU