Workplace Pensions

Scottish Widows App

Scottish Widows App

Our mobile app is a simple and secure way to help keep track of your pension.

Learn about our mobile app

Our online services

Our online services

Manage your pension with our online services.

Get online with us

Chat to us

Chat to us

Need a quick answer to a simple question? Chat to us

Call us

So we can get you to the right team as quickly as possible, please have your plan or policy number ready. We’re available between 9am and 5pm, Monday to Friday.

Scottish Widows workplace pension plan

Scottish Widows workplace pension plan

If your workplace pension plan starts with SW

0345 755 6557

 

For all other workplace pension plans

0345 716 6733


If you're overseas,  please call +44 131 655 6000.

Taking money from your pension

Taking money from your pension

From age 55 (increasing to 57 from 2028)  you can choose to take some or all of your pension pot. Find out more about cashing in your pension.

If you’ve spoken to us and have already taken money from your pension, you can take more money by contacting us through any of the ways detailed on this page.

Write to us

Write to us

You can email us on supportme@scottishwidows.co.uk

Or write to us at:

Scottish Widows
69 Morrison Street
EDINBURGH
United Kingdom
EH3 1HL

Please include the following information in your email or letter, so we can get back to you as quickly as possible:

  • your account, plan or policy number
  • your full name
  • your address
  • details of your request
  • how you would like us to reply to you by including your contact details (such as your telephone number or email address)
  • if you’re writing to us please include your signature, which gives us your consent to action your instructions.

Once we receive your email or letter, we aim to get back to you within 5 working days.

Protecting yourself from fraud

Protecting yourself from fraud

Find out how to protect yourself from fraud and learn more about avoiding pension scams.

Update how you hear from us

Update how you hear from us

We want to make sure we keep you updated so you're in control of your plans. Let us know how you'd like us to contact you so we can keep you informed.